Signal Ops Console
A real-time command console that turns noisy alerts into focused, actionable workflows.
Role
Product designer, frontend developer
Timeline
6 weeks
Team
2 designers, 2 engineers
Platform
Web app
Status
Beta
Overview
Signal Ops consolidates incident streams into a single command surface, so teams can prioritize faster.
Problem
Teams were drowning in alerts without a clear way to triage, assign, and resolve in one flow.
Solution
A unified console with live filters, escalation shortcuts, and clean triage lanes.
Goals
Reduce time-to-triage for critical incidents
Present live status without switching tools
Make handoffs between responders seamless
Key Contributions
Designed the command layout and alert hierarchy
Built the live status panels and filters
Prototyped the escalation flow with real data
Approach
Mapped alert severity to visual tiers
Introduced quick actions for common resolutions
Iterated with responders using daily feedback
Results
Responders cut noise quickly and moved from alert to resolution without tool hopping.
Metrics
-32%
Triage time
-45%
Alert noise
4.8/5
Responder satisfaction
Project Overview
Signal Ops is built for speed. The console groups alerts into ranked lanes, highlights urgent changes, and keeps responders focused on what matters most.
Project Links
- Product walkthrough
High-level feature tour