Privacy Policy

Last Updated: February 14, 2026

Introduction

This Privacy Policy outlines how I collect, use, and protect your personal information when you interact with my portfolio website and services. I’m committed to protecting your privacy and ensuring transparency about my data practices.

Information I Collect

When You Submit a Form

When you submit the contact form, inquiry form, or review form, I collect:

• Your name
• Email address
• Phone number (optional)
• Service type
• Project description
• Timeline and budget information
• Any other information you voluntarily provide

When You Schedule a Call

If you use the Calendly integration to schedule a consultation, Calendly collects:

• Your name and email
• Calendar availability data
• Meeting details

Website Usage Information

I collect certain non-personally identifiable information automatically:

• Browser type and version
• IP address and geolocation
• Pages visited and time spent on each page
• Referrer information
• Device information (operating system, device type)
• Session ID and visitor tracking for real-time chat functionality

Chat and Messaging

When you use the real-time chat widget on this website:

• Your messages and conversation history
• Timestamp and device information
• Session identifier
• IP address for technical support purposes

How I Use Your Information

Your information is used for:

• Responding to inquiries: Answering your project questions and providing quotes
• Project communication: Coordinating on confirmed projects
• Feedback and follow-up: Requesting testimonials and project feedback
• Service improvement: Understanding how to better serve clients
• Legal compliance: Meeting regulatory requirements

Data Security

I take data security seriously:

• Forms are submitted securely through Netlify Forms
• Data is encrypted in transit (HTTPS)
• I do not share personal information with third parties without consent
• I retain contact information only for project-related communications

Testimonials and Reviews

When you leave a review or testimonial:

• Your name and feedback may be displayed publicly on my website
• You have the right to request removal at any time
• I only display content you’ve explicitly authorized

Third-Party Services

I use the following third-party services that may collect data:

• Supabase: Backend database and authentication services
• Resend: Email delivery service for inquiry notifications
• hCaptcha: Security verification service
• Netlify/Vercel: Website hosting and deployment
• Calendly: For scheduling consultations (see Calendly Privacy Policy)
• Analytics: Basic website analytics to understand traffic patterns

These third parties have their own privacy policies and terms of service. I encourage you to review them independently.

Cookies and Tracking

This website uses cookies and local storage for:

• Session management: Storing your visitor session ID
• User preferences: Remembering your visit and chat history
• Analytics: Understanding how visitors use the site
• Security: CAPTCHA verification and authentication tokens

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

Data Sharing

I do not share, sell, or distribute your personal information except:

• With trusted service providers who assist in operating the website (e.g., Supabase, Resend, hCaptcha)
• When legally required by law enforcement or government agencies
• When necessary to protect my legal rights or your safety
• With your explicit consent for specific purposes

All service providers are bound by confidentiality agreements and are not permitted to use your information for any purpose other than providing the services I have engaged them to perform.

Your Rights

You have the right to:

• Access your personal data: Request a copy of all information I hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (right to be forgotten)
• Opt-out: Unsubscribe from marketing communications at any time
• Port your data: Request your data in a portable format
• Withdraw consent: Withdraw any consent you’ve provided
• Lodge a complaint: File a complaint with a data protection authority

To exercise these rights, email: nevilleelonge@gmail.com with your request.

GDPR Compliance

I comply with the General Data Protection Regulation (GDPR) and similar privacy laws. If you are located in the European Union or EEA, you have enhanced rights under GDPR. I process your personal data only when there is a lawful basis to do so:

• Your consent
• Performance of a contract
• Legal obligation
• Your vital interests
• Public task
• Legitimate interests

International Data Transfer

If your data is transferred outside your country of residence, I ensure appropriate safeguards are in place, including Standard Contractual Clauses or other mechanisms approved by relevant authorities.

Retention

• Contact information: Retained for 1 year after last interaction, then securely deleted
• Chat messages: Retained for 90 days, then automatically deleted
• Project information: Retained as needed for project completion, follow-up, and then for 1 year after project completion
• Testimonials: Retained with your explicit consent; can be removed upon request

Children’s Privacy

This website is not intended for children under the age of 13. I do not knowingly collect personal information from children under 13. If I become aware that a child has provided me with personal information, I will take steps to delete such information immediately.

Changes to This Policy

I may update this Policy as my practices evolve. Changes will be posted on this page with an updated “Last Updated” date. Material changes will be notified to you via email if you have provided one.

Security Measures

I implement technical and organizational measures to protect your personal data:

• SSL/TLS encryption for data in transit
• Secure password hashing for authentication
• Role-based access controls for data
• Regular security audits and updates
• Firewalls and intrusion detection systems
• Secure backup procedures

However, no method of transmission over the internet or electronic storage is completely secure. While I strive to protect your information, I cannot guarantee absolute security.

Contact and Data Protection Officer

For privacy concerns, questions, or to exercise your rights, contact:

Email: nevilleelonge@gmail.com

I typically respond to privacy requests within 30 days. If you are not satisfied with my response, you have the right to lodge a complaint with your local data protection authority.

Thank you for trusting me with your information.